diff --git a/docs/using/troubleshooting.md b/docs/using/troubleshooting.md
index dcd86c48..f4042df1 100644
--- a/docs/using/troubleshooting.md
+++ b/docs/using/troubleshooting.md
@@ -1,35 +1,69 @@
 # Troubleshooting Common Problems
 
-When troubleshooting, you may see unexpected behaviors or receive an error message. This section provide links for identifying the cause of the problem and how to resolve it.
+When troubleshooting, you may see unexpected behaviors or receive an error message. This section provides links for identifying the cause of the problem and how to resolve it.
 
 ## Permission Issues
 
-### Permission denied when mounting local folders
+### Permission denied when mounting local directories
 
-If you tried to start a Docker container while mounting a local volume and you get a `Permission denied` error:
+If you are running a Docker container while mounting a local volume or host directory using the `-v` flag like so:
 
-* It is likely you are trying to start your container with a command similar to:
+```bash
+  docker run -it --rm \
+      -v <local-dir>:/home/jovyan/work jupyter/datascience-notebook
+```
+
+you might face permissions issues when trying to access the mounted directory:
+
+```bash
+$ ls -l foo.txt
+-rw-r--r-- 1 root root 0 Jan 131 10:36 foo.txt
+$ echo hi > foo.txt
+-bash: foo.txt: Permission denied
+```
+
+**Some things to try:**
+
+1. Matching the container's UID/GID with the host's
+
+   Docker handles mounting host directories differently to mounting volumes, even though the syntax is basically the same (i.e. `-v`).
+
+   When you initialize a Docker container using the flag `-v` the host directories are bind mounted directly into the container.
+   Therefore, the permissions and ownership are **exactly the same** as the ones in your local host (including user ids) which may result in permissions errors like the one displayed above.
+
+   Suppose your local user has a `UID` of `1000`. To fix the UID discrepancies between your local directories and the container's
+   directoriess, you need to set `NB_UID` and `NB_GID` to match the that of the local user:
+
+   ```bash
+     docker run -it --rm \
+         -e NB_UID=1000 \
+         -e NB_GID=1000 \
+         --user root \
+         -v <local-dir>:/home/jovyan/work jupyter/datascience-notebook
+   ```
+
+   Note that you need to use the flag `--user root` to ensure that the `UID` is updated at runtime.
+
+   The caveat with this approach is that since these changes are applied at runtime, you will need to to re-run the same
+   command with the appropriate flags and environment variables if you need to recreate the container.
+
+**Other tips:**
+
+- Use absolute paths when using the `-v` flag:
 
   ```bash
-    docker run -it --rm \
-        -p 8888:8888 \
-        -v my-local-dir:/home/jovyan/work jupyter/datascience-notebook
+  -v $(PWD)/<local-dir>:/home/jovyan/work
   ```
 
-Here are a few things you can try:
+  in this example, we use the syntax `$(PWD)` which will be replaced with the full path to the current directory. The destination path should also be an absolute path starting with a `/` such as `home/jovyan/work`.
 
-1. Use absolute paths when using the `-v` flag:
-
-    ```bash
-    -v $(pwd)/my-local-dir:/home/jovyan/work
-    ```
-
-2. Add the following arguments to your command:
+- You might want to consider using the Docker native `--user <UID>` and `--group-add <GID>`:
 
   ```bash
-    docker run -it --rm \
-        -p 8888:8888 \
-        -e NB_UID=1000 \
-        -e CHOWN_HOME=yes \
-        -v my-local-dir:/home/jovyan/work jupyter/datascience-notebook
+  # note this will use the same UID from the user calling the command
+  docker run -it --rm \
+           --user "$(id -u)" --group-add users \ # $(id -u) prints the UID of the user that called docker run
+           -v <local-dir>:/home/jovyan/work jupyter/datascience-notebook
   ```
+
+  this command will not only launch the container with a specific user UID, but also add the that user to the `users` group so that it can modify the files in the default `/home` and `/opt/conda` directories.