diff --git a/src/app/app-routing-paths.ts b/src/app/app-routing-paths.ts
index 74a3f7183e..3fa56698f7 100644
--- a/src/app/app-routing-paths.ts
+++ b/src/app/app-routing-paths.ts
@@ -94,3 +94,8 @@ export const ACCESS_CONTROL_MODULE_PATH = 'access-control';
 export function getAccessControlModuleRoute() {
   return `/${ACCESS_CONTROL_MODULE_PATH}`;
 }
+
+export const REQUEST_COPY_MODULE_PATH = 'request-a-copy';
+export function getRequestCopyModulePath() {
+  return `/${REQUEST_COPY_MODULE_PATH}`;
+}
diff --git a/src/app/app-routing.module.ts b/src/app/app-routing.module.ts
index 52a07b89f5..fa75b0b2f0 100644
--- a/src/app/app-routing.module.ts
+++ b/src/app/app-routing.module.ts
@@ -14,7 +14,7 @@ import {
   PROFILE_MODULE_PATH,
   REGISTER_PATH,
   WORKFLOW_ITEM_MODULE_PATH,
-  LEGACY_BITSTREAM_MODULE_PATH,
+  LEGACY_BITSTREAM_MODULE_PATH, REQUEST_COPY_MODULE_PATH,
 } from './app-routing-paths';
 import { COLLECTION_MODULE_PATH } from './collection-page/collection-page-routing-paths';
 import { COMMUNITY_MODULE_PATH } from './community-page/community-page-routing-paths';
@@ -180,6 +180,10 @@ import { GroupAdministratorGuard } from './core/data/feature-authorization/featu
             path: INFO_MODULE_PATH,
             loadChildren: () => import('./info/info.module').then((m) => m.InfoModule),
           },
+          {
+            path: REQUEST_COPY_MODULE_PATH,
+            loadChildren: () => import('./request-copy/request-copy.module').then((m) => m.RequestCopyModule),
+          },
           {
             path: FORBIDDEN_PATH,
             component: ThemedForbiddenComponent
diff --git a/src/app/core/data/item-request-data.service.ts b/src/app/core/data/item-request-data.service.ts
index dc11e2b0c5..a0a7fe6d03 100644
--- a/src/app/core/data/item-request-data.service.ts
+++ b/src/app/core/data/item-request-data.service.ts
@@ -9,6 +9,13 @@ import { PostRequest } from './request.models';
 import { RequestService } from './request.service';
 import { ItemRequest } from '../shared/item-request.model';
 import { hasValue, isNotEmpty } from '../../shared/empty.util';
+import { DataService } from './data.service';
+import { Store } from '@ngrx/store';
+import { CoreState } from '../core.reducers';
+import { ObjectCacheService } from '../cache/object-cache.service';
+import { NotificationsService } from '../../shared/notifications/notifications.service';
+import { HttpClient } from '@angular/common/http';
+import { DefaultChangeAnalyzer } from './default-change-analyzer.service';
 
 /**
  * A service responsible for fetching/sending data from/to the REST API on the bitstreamformats endpoint
@@ -18,14 +25,21 @@ import { hasValue, isNotEmpty } from '../../shared/empty.util';
     providedIn: 'root',
   }
 )
-export class ItemRequestDataService {
+export class ItemRequestDataService extends DataService<ItemRequest> {
 
   protected linkPath = 'itemrequests';
 
   constructor(
     protected requestService: RequestService,
     protected rdbService: RemoteDataBuildService,
-    protected halService: HALEndpointService) {
+    protected store: Store<CoreState>,
+    protected objectCache: ObjectCacheService,
+    protected halService: HALEndpointService,
+    protected notificationsService: NotificationsService,
+    protected http: HttpClient,
+    protected comparator: DefaultChangeAnalyzer<ItemRequest>,
+  ) {
+    super();
   }
 
   getItemRequestEndpoint(): Observable<string> {
diff --git a/src/app/core/shared/item-request.model.ts b/src/app/core/shared/item-request.model.ts
index b14ed07656..da9c4c9e08 100644
--- a/src/app/core/shared/item-request.model.ts
+++ b/src/app/core/shared/item-request.model.ts
@@ -1,14 +1,16 @@
-import { autoserialize } from 'cerialize';
+import { autoserialize, deserialize } from 'cerialize';
 import { typedObject } from '../cache/builders/build-decorators';
 import { excludeFromEquals } from '../utilities/equals.decorators';
 import { ResourceType } from './resource-type';
 import { ITEM_REQUEST } from './item-request.resource-type';
+import { CacheableObject } from '../cache/object-cache.reducer';
+import { HALLink } from './hal-link.model';
 
 /**
  * Model class for a Configuration Property
  */
 @typedObject
-export class ItemRequest {
+export class ItemRequest implements CacheableObject {
   static type = ITEM_REQUEST;
 
   /**
@@ -75,5 +77,14 @@ export class ItemRequest {
   @autoserialize
   bitstreamId: string;
 
+  /**
+   * The {@link HALLink}s for this ItemRequest
+   */
+  @deserialize
+  _links: {
+    self: HALLink;
+    item: HALLink;
+    bitstream: HALLink;
+  };
 
 }
diff --git a/src/app/request-copy/deny-request-copy/deny-request-copy.component.html b/src/app/request-copy/deny-request-copy/deny-request-copy.component.html
new file mode 100644
index 0000000000..226fac1f67
--- /dev/null
+++ b/src/app/request-copy/deny-request-copy/deny-request-copy.component.html
@@ -0,0 +1,9 @@
+<div class="container" *ngVar="(itemRequestRD$ | async) as itemRequestRD">
+  <h3 class="mb-4">{{'deny-request-copy.header' | translate}}</h3>
+  <div *ngIf="itemRequestRD && itemRequestRD.hasSucceeded">
+    <p>{{'deny-request-copy.intro' | translate}}</p>
+
+    <ds-email-request-copy></ds-email-request-copy>
+  </div>
+  <ds-loading *ngIf="!itemRequestRD || itemRequestRD?.isLoading"></ds-loading>
+</div>
diff --git a/src/app/request-copy/deny-request-copy/deny-request-copy.component.scss b/src/app/request-copy/deny-request-copy/deny-request-copy.component.scss
new file mode 100644
index 0000000000..e69de29bb2
diff --git a/src/app/request-copy/deny-request-copy/deny-request-copy.component.ts b/src/app/request-copy/deny-request-copy/deny-request-copy.component.ts
new file mode 100644
index 0000000000..4ffeb61605
--- /dev/null
+++ b/src/app/request-copy/deny-request-copy/deny-request-copy.component.ts
@@ -0,0 +1,37 @@
+import { Component, OnInit } from '@angular/core';
+import { ActivatedRoute, Router } from '@angular/router';
+import { map } from 'rxjs/operators';
+import { ItemRequest } from '../../core/shared/item-request.model';
+import { Observable } from 'rxjs/internal/Observable';
+import {
+  getFirstCompletedRemoteData,
+  redirectOn4xx
+} from '../../core/shared/operators';
+import { RemoteData } from '../../core/data/remote-data';
+import { AuthService } from '../../core/auth/auth.service';
+
+@Component({
+  selector: 'ds-deny-request-copy',
+  styleUrls: ['./deny-request-copy.component.scss'],
+  templateUrl: './deny-request-copy.component.html'
+})
+export class DenyRequestCopyComponent implements OnInit {
+  itemRequestRD$: Observable<RemoteData<ItemRequest>>;
+
+  constructor(
+    private router: Router,
+    private route: ActivatedRoute,
+    private authService: AuthService,
+  ) {
+
+  }
+
+  ngOnInit(): void {
+    this.itemRequestRD$ = this.route.data.pipe(
+      map((data) => data.request as RemoteData<ItemRequest>),
+      getFirstCompletedRemoteData(),
+      redirectOn4xx(this.router, this.authService),
+    );
+  }
+
+}
diff --git a/src/app/request-copy/email-request-copy/email-request-copy.component.html b/src/app/request-copy/email-request-copy/email-request-copy.component.html
new file mode 100644
index 0000000000..b4c7b65aba
--- /dev/null
+++ b/src/app/request-copy/email-request-copy/email-request-copy.component.html
@@ -0,0 +1,29 @@
+<form>
+  <div class="form-group">
+    <label for="subject">{{ 'grant-deny-request-copy.email.subject' | translate }}</label>
+    <input type="text" class="form-control" id="subject" [ngClass]="{'is-invalid': !subject || subject.length === 0}" [(ngModel)]="subject" name="subject">
+    <div *ngIf="!subject || subject.length === 0" class="invalid-feedback">
+      {{ 'grant-deny-request-copy.email.subject.empty' | translate }}
+    </div>
+  </div>
+  <div class="form-group">
+    <label for="message">{{ 'grant-deny-request-copy.email.message' | translate }}</label>
+    <textarea class="form-control" id="message" rows="3" [ngClass]="{'is-invalid': !message || message.length === 0}" [(ngModel)]="message" name="message"></textarea>
+    <div *ngIf="!message || message.length === 0" class="invalid-feedback">
+      {{ 'grant-deny-request-copy.email.message.empty' | translate }}
+    </div>
+  </div>
+  <div class="d-flex">
+    <button (click)="submit()"
+            [disabled]="!message || message.length === 0 || !subject || subject.length === 0"
+            class="btn btn-primary mr-auto"
+            title="{{'grant-deny-request-copy.email.send' | translate }}">
+      {{'grant-deny-request-copy.email.send' | translate }}
+    </button>
+    <button (click)="return()"
+            class="btn btn-outline-secondary"
+            title="{{'grant-deny-request-copy.email.back' | translate }}">
+      {{'grant-deny-request-copy.email.back' | translate }}
+    </button>
+  </div>
+</form>
diff --git a/src/app/request-copy/email-request-copy/email-request-copy.component.scss b/src/app/request-copy/email-request-copy/email-request-copy.component.scss
new file mode 100644
index 0000000000..e69de29bb2
diff --git a/src/app/request-copy/email-request-copy/email-request-copy.component.ts b/src/app/request-copy/email-request-copy/email-request-copy.component.ts
new file mode 100644
index 0000000000..0bb2286b4d
--- /dev/null
+++ b/src/app/request-copy/email-request-copy/email-request-copy.component.ts
@@ -0,0 +1,26 @@
+import { Component, EventEmitter, Input, Output } from '@angular/core';
+import { RequestCopyEmail } from './request-copy-email.model';
+import { Location } from '@angular/common';
+
+@Component({
+  selector: 'ds-email-request-copy',
+  styleUrls: ['./email-request-copy.component.scss'],
+  templateUrl: './email-request-copy.component.html'
+})
+export class EmailRequestCopyComponent {
+  @Output() send: EventEmitter<RequestCopyEmail> = new EventEmitter<RequestCopyEmail>();
+
+  @Input() subject: string;
+  @Input() message: string;
+
+  constructor(protected location: Location) {
+  }
+
+  submit() {
+    this.send.emit(new RequestCopyEmail(this.subject, this.message));
+  }
+
+  return() {
+    this.location.back();
+  }
+}
diff --git a/src/app/request-copy/email-request-copy/request-copy-email.model.ts b/src/app/request-copy/email-request-copy/request-copy-email.model.ts
new file mode 100644
index 0000000000..45cb44e1ce
--- /dev/null
+++ b/src/app/request-copy/email-request-copy/request-copy-email.model.ts
@@ -0,0 +1,5 @@
+export class RequestCopyEmail {
+  constructor(public subject: string,
+              public message: string) {
+  }
+}
diff --git a/src/app/request-copy/grant-deny-request-copy/grant-deny-request-copy.component.html b/src/app/request-copy/grant-deny-request-copy/grant-deny-request-copy.component.html
index ae38a964e8..5be182c4cb 100644
--- a/src/app/request-copy/grant-deny-request-copy/grant-deny-request-copy.component.html
+++ b/src/app/request-copy/grant-deny-request-copy/grant-deny-request-copy.component.html
@@ -1,20 +1,22 @@
-<div class="container">
-    <h3 class="mb-4">{{'grant-deny-request-copy.header' | translate}}</h3>
-    <p>{{'grant-deny-request-copy.intro' | translate}}</p>
-
+<div class="container" *ngVar="(itemRequestRD$ | async) as itemRequestRD">
+  <h3 class="mb-4">{{'grant-deny-request-copy.header' | translate}}</h3>
+  <div *ngIf="itemRequestRD && itemRequestRD.hasSucceeded">
+    <p>{{'grant-deny-request-copy.intro1' | translate:{ name: (itemName$ | async) } }}</p>
+    <p>{{'grant-deny-request-copy.intro2' | translate}}</p>
 
     <div class="btn-group ">
-        <a [routerLink]="'/grant'"
-                class="btn btn-outline-danger"
-                title="{{'grant-deny-request-copy.grant' | translate }}">
-            {{'grant-deny-request-copy.grant' | translate }}
-        </a>
+      <a [routerLink]="grantRoute$ | async"
+         class="btn btn-outline-primary"
+         title="{{'grant-deny-request-copy.grant' | translate }}">
+        {{'grant-deny-request-copy.grant' | translate }}
+      </a>
 
-        <a [routerLink]="'/deny'"
-                class="btn btn-outline-primary"
-                title="{{'grant-deny-request-copy.deny' | translate }}">
-            {{'grant-deny-request-copy.deny' | translate }}
-        </a>
+      <a [routerLink]="denyRoute$ | async"
+         class="btn btn-outline-danger"
+         title="{{'grant-deny-request-copy.deny' | translate }}">
+        {{'grant-deny-request-copy.deny' | translate }}
+      </a>
     </div>
-
-</div>
\ No newline at end of file
+  </div>
+  <ds-loading *ngIf="!itemRequestRD || itemRequestRD?.isLoading"></ds-loading>
+</div>
diff --git a/src/app/request-copy/grant-deny-request-copy/grant-deny-request-copy.component.ts b/src/app/request-copy/grant-deny-request-copy/grant-deny-request-copy.component.ts
index f8134cdf96..81e5c8abac 100644
--- a/src/app/request-copy/grant-deny-request-copy/grant-deny-request-copy.component.ts
+++ b/src/app/request-copy/grant-deny-request-copy/grant-deny-request-copy.component.ts
@@ -7,13 +7,20 @@ import { ActivatedRoute, Router } from '@angular/router';
 import { FormBuilder } from '@angular/forms';
 import { NotificationsService } from '../../shared/notifications/notifications.service';
 import { EndUserAgreementService } from '../../core/end-user-agreement/end-user-agreement.service';
-import { map } from 'rxjs/operators';
-import { Registration } from '../../core/shared/registration.model';
+import { map, switchMap } from 'rxjs/operators';
 import { ItemRequest } from '../../core/shared/item-request.model';
 import { Observable } from 'rxjs/internal/Observable';
-import { getFirstCompletedRemoteData, redirectOn4xx } from '../../core/shared/operators';
+import {
+  getFirstCompletedRemoteData,
+  getFirstSucceededRemoteDataPayload,
+  redirectOn4xx
+} from '../../core/shared/operators';
 import { RemoteData } from '../../core/data/remote-data';
 import { AuthService } from '../../core/auth/auth.service';
+import { getRequestCopyDenyRoute, getRequestCopyGrantRoute } from '../request-copy-routing-paths';
+import { Item } from '../../core/shared/item.model';
+import { ItemDataService } from '../../core/data/item-data.service';
+import { DSONameService } from '../../core/breadcrumbs/dso-name.service';
 
 @Component({
   selector: 'ds-grant-deny-request-copy',
@@ -21,30 +28,46 @@ import { AuthService } from '../../core/auth/auth.service';
   templateUrl: './grant-deny-request-copy.component.html'
 })
 export class GrantDenyRequestCopyComponent implements OnInit {
-  private itemRequest$: Observable<RemoteData<ItemRequest>>;
-  
+  itemRequestRD$: Observable<RemoteData<ItemRequest>>;
+  itemRD$: Observable<RemoteData<Item>>;
+  itemName$: Observable<string>;
+
+  denyRoute$: Observable<string>;
+  grantRoute$: Observable<string>;
 
   constructor(
-    private translateService: TranslateService,
-    private ePersonDataService: EPersonDataService,
-    private store: Store<CoreState>,
     private router: Router,
     private route: ActivatedRoute,
-    private formBuilder: FormBuilder,
-    private notificationsService: NotificationsService,
-    private endUserAgreementService: EndUserAgreementService,
-    private authService: AuthService
+    private authService: AuthService,
+    private itemDataService: ItemDataService,
+    private nameService: DSONameService,
   ) {
 
   }
 
   ngOnInit(): void {
-    this.itemRequest$ = this.route.data.pipe(
+    this.itemRequestRD$ = this.route.data.pipe(
       map((data) => data.request as RemoteData<ItemRequest>),
       getFirstCompletedRemoteData(),
-      redirectOn4xx(this.router, this.authService)
+      redirectOn4xx(this.router, this.authService),
+    );
+    this.itemRD$ = this.itemRequestRD$.pipe(
+      getFirstSucceededRemoteDataPayload(),
+      switchMap((itemRequest: ItemRequest) => this.itemDataService.findById(itemRequest.itemId)),
+    );
+    this.itemName$ = this.itemRD$.pipe(
+      getFirstSucceededRemoteDataPayload(),
+      map((item) => this.nameService.getName(item)),
     );
 
+    this.denyRoute$ = this.itemRequestRD$.pipe(
+      getFirstSucceededRemoteDataPayload(),
+      map((itemRequest: ItemRequest) => getRequestCopyDenyRoute(itemRequest.token))
+    );
+    this.grantRoute$ = this.itemRequestRD$.pipe(
+      getFirstSucceededRemoteDataPayload(),
+      map((itemRequest: ItemRequest) => getRequestCopyGrantRoute(itemRequest.token))
+    );
   }
 
 }
diff --git a/src/app/request-copy/request-copy-routing-paths.ts b/src/app/request-copy/request-copy-routing-paths.ts
new file mode 100644
index 0000000000..1d0204a1b8
--- /dev/null
+++ b/src/app/request-copy/request-copy-routing-paths.ts
@@ -0,0 +1,18 @@
+import { URLCombiner } from '../core/url-combiner/url-combiner';
+import { getRequestCopyModulePath } from '../app-routing-paths';
+
+export function getRequestCopyRoute(token: string) {
+  return new URLCombiner(getRequestCopyModulePath(), token).toString();
+}
+
+export const REQUEST_COPY_DENY_PATH = 'deny';
+
+export function getRequestCopyDenyRoute(token: string) {
+  return new URLCombiner(getRequestCopyRoute(token), REQUEST_COPY_DENY_PATH).toString();
+}
+
+export const REQUEST_COPY_GRANT_PATH = 'grant';
+
+export function getRequestCopyGrantRoute(token: string) {
+  return new URLCombiner(getRequestCopyRoute(token), REQUEST_COPY_GRANT_PATH).toString();
+}
diff --git a/src/app/request-copy/request-copy-routing.module.ts b/src/app/request-copy/request-copy-routing.module.ts
index 734a661014..c25afcc459 100644
--- a/src/app/request-copy/request-copy-routing.module.ts
+++ b/src/app/request-copy/request-copy-routing.module.ts
@@ -1,17 +1,28 @@
 import { NgModule } from '@angular/core';
 import { RouterModule } from '@angular/router';
-import { EndUserAgreementCookieGuard } from '../core/end-user-agreement/end-user-agreement-cookie.guard';
 import { RequestCopyResolver } from './request-copy.resolver';
 import { GrantDenyRequestCopyComponent } from './grant-deny-request-copy/grant-deny-request-copy.component';
+import { REQUEST_COPY_DENY_PATH, REQUEST_COPY_GRANT_PATH } from './request-copy-routing-paths';
+import { DenyRequestCopyComponent } from './deny-request-copy/deny-request-copy.component';
 
 @NgModule({
   imports: [
     RouterModule.forChild([
       {
         path: ':token',
-        component: GrantDenyRequestCopyComponent,
-        resolve: {request: RequestCopyResolver},
-        canActivate: [EndUserAgreementCookieGuard]
+        resolve: {
+          request: RequestCopyResolver
+        },
+        children: [
+          {
+            path: '',
+            component: GrantDenyRequestCopyComponent,
+          },
+          {
+            path: REQUEST_COPY_DENY_PATH,
+            component: DenyRequestCopyComponent,
+          }
+        ]
       }
     ])
   ],
@@ -20,8 +31,5 @@ import { GrantDenyRequestCopyComponent } from './grant-deny-request-copy/grant-d
     GrantDenyRequestCopyComponent
   ]
 })
-/**
- * Module related to the navigation to components used to register a new user
- */
-export class RegisterPageRoutingModule {
+export class RequestCopyRoutingModule {
 }
diff --git a/src/app/request-copy/request-copy.module.ts b/src/app/request-copy/request-copy.module.ts
index eef0ee4313..f3b29d5b77 100644
--- a/src/app/request-copy/request-copy.module.ts
+++ b/src/app/request-copy/request-copy.module.ts
@@ -2,14 +2,20 @@ import { NgModule } from '@angular/core';
 import { CommonModule } from '@angular/common';
 import { SharedModule } from '../shared/shared.module';
 import { GrantDenyRequestCopyComponent } from './grant-deny-request-copy/grant-deny-request-copy.component';
+import { RequestCopyRoutingModule } from './request-copy-routing.module';
+import { DenyRequestCopyComponent } from './deny-request-copy/deny-request-copy.component';
+import { EmailRequestCopyComponent } from './email-request-copy/email-request-copy.component';
 
 @NgModule({
   imports: [
     CommonModule,
     SharedModule,
+    RequestCopyRoutingModule
   ],
   declarations: [
-    GrantDenyRequestCopyComponent
+    GrantDenyRequestCopyComponent,
+    DenyRequestCopyComponent,
+    EmailRequestCopyComponent,
   ],
   providers: []
 })
diff --git a/src/app/request-copy/request-copy.resolver.ts b/src/app/request-copy/request-copy.resolver.ts
index 0086d51e57..948445ee0f 100644
--- a/src/app/request-copy/request-copy.resolver.ts
+++ b/src/app/request-copy/request-copy.resolver.ts
@@ -3,7 +3,10 @@ import { RemoteData } from '../core/data/remote-data';
 import { ItemRequest } from '../core/shared/item-request.model';
 import { Observable } from 'rxjs/internal/Observable';
 import { ItemRequestDataService } from '../core/data/item-request-data.service';
+import { Injectable } from '@angular/core';
+import { getFirstCompletedRemoteData } from '../core/shared/operators';
 
+@Injectable()
 export class RequestCopyResolver implements Resolve<RemoteData<ItemRequest>> {
 
   constructor(
@@ -12,8 +15,9 @@ export class RequestCopyResolver implements Resolve<RemoteData<ItemRequest>> {
   }
 
   resolve(route: ActivatedRouteSnapshot, state: RouterStateSnapshot): Observable<RemoteData<ItemRequest>> | Promise<RemoteData<ItemRequest>> | RemoteData<ItemRequest> {
-    // TODO add method after knowing whether they will change the rest object to be compatible with normal dataservice.
-    return undefined;
+    return this.itemRequestDataService.findById(route.params.token).pipe(
+      getFirstCompletedRemoteData(),
+    );
   }
 
-}
\ No newline at end of file
+}
diff --git a/src/assets/i18n/en.json5 b/src/assets/i18n/en.json5
index d83ef56a5a..1b7598a7d1 100644
--- a/src/assets/i18n/en.json5
+++ b/src/assets/i18n/en.json5
@@ -1206,6 +1206,12 @@
 
 
 
+  "deny-request-copy.header": "Deny document copy request",
+
+  "deny-request-copy.intro": "This message will be sent to the applicant of the request",
+
+
+
   "dso.name.untitled": "Untitled",
 
 
@@ -1430,6 +1436,31 @@
   "form.repeatable.sort.tip": "Drop the item in the new position",
 
 
+
+  "grant-deny-request-copy.deny": "Don't send copy",
+
+  "grant-deny-request-copy.email.back": "Back",
+
+  "grant-deny-request-copy.email.message": "Message",
+
+  "grant-deny-request-copy.email.message.empty": "Please enter a message",
+
+  "grant-deny-request-copy.email.send": "Send",
+
+  "grant-deny-request-copy.email.subject": "Subject",
+
+  "grant-deny-request-copy.email.subject.empty": "Please enter a subject",
+
+  "grant-deny-request-copy.grant": "Send copy",
+
+  "grant-deny-request-copy.header": "Document copy request",
+
+  "grant-deny-request-copy.intro1": "IF YOU ARE THE AUTHOR (OR AN AUTHOR) OF DOCUMENT \"{{ name }}\" use the buttons to answer the user's request.",
+
+  "grant-deny-request-copy.intro2": "This repository will propose an appropriate model reply, which you may edit.",
+
+
+
   "home.description": "",
 
   "home.breadcrumbs": "Home",