diff --git a/src/app/shared/cookies/browser-klaro.service.spec.ts b/src/app/shared/cookies/browser-klaro.service.spec.ts
index 2155fb1bad..fef6c40692 100644
--- a/src/app/shared/cookies/browser-klaro.service.spec.ts
+++ b/src/app/shared/cookies/browser-klaro.service.spec.ts
@@ -11,8 +11,13 @@ import { CookieService } from '../../core/services/cookie.service';
 import { getTestScheduler } from 'jasmine-marbles';
 import { MetadataValue } from '../../core/shared/metadata.models';
 import { cloneDeep } from 'lodash';
+import { ConfigurationDataService } from '../../core/data/configuration-data.service';
+import { createSuccessfulRemoteDataObject$ } from '../remote-data.utils';
+import { ConfigurationProperty } from '../../core/shared/configuration-property.model';
 
 describe('BrowserKlaroService', () => {
+  const trackingIdProp = 'google.analytics.key';
+  const trackingIdTestValue = 'mock-tracking-id';
   let translateService;
   let ePersonService;
   let authService;
@@ -20,6 +25,14 @@ describe('BrowserKlaroService', () => {
 
   let user;
   let service: BrowserKlaroService;
+  let configurationDataService: ConfigurationDataService;
+  const createConfigSuccessSpy = (...values: string[]) => jasmine.createSpyObj('configurationDataService', {
+    findByPropertyName: createSuccessfulRemoteDataObject$({
+      ... new ConfigurationProperty(),
+      name: trackingIdProp,
+      values: values,
+    }),
+  });
 
   let mockConfig;
   let appName;
@@ -38,6 +51,7 @@ describe('BrowserKlaroService', () => {
       isAuthenticated: observableOf(true),
       getAuthenticatedUserFromStore: observableOf(user)
     });
+    configurationDataService = createConfigSuccessSpy(trackingIdTestValue);
     cookieService = jasmine.createSpyObj('cookieService', {
       get: '{%22token_item%22:true%2C%22impersonation%22:true%2C%22redirect%22:true%2C%22language%22:true%2C%22klaro%22:true%2C%22has_agreed_end_user%22:true%2C%22google-analytics%22:true}',
       set: () => {
@@ -63,6 +77,10 @@ describe('BrowserKlaroService', () => {
         {
           provide: CookieService,
           useValue: cookieService
+        },
+        {
+          provide: ConfigurationDataService,
+          useValue: configurationDataService
         }
       ]
     });
diff --git a/src/app/shared/cookies/browser-klaro.service.ts b/src/app/shared/cookies/browser-klaro.service.ts
index 4e6370f179..2dabf2abb3 100644
--- a/src/app/shared/cookies/browser-klaro.service.ts
+++ b/src/app/shared/cookies/browser-klaro.service.ts
@@ -4,7 +4,7 @@ import { combineLatest as observableCombineLatest, Observable, of as observableO
 import { AuthService } from '../../core/auth/auth.service';
 import { TranslateService } from '@ngx-translate/core';
 import { environment } from '../../../environments/environment';
-import { switchMap, take } from 'rxjs/operators';
+import { catchError, switchMap, take } from 'rxjs/operators';
 import { EPerson } from '../../core/eperson/models/eperson.model';
 import { KlaroService } from './klaro.service';
 import { hasValue, isNotEmpty } from '../empty.util';
@@ -13,6 +13,8 @@ import { EPersonDataService } from '../../core/eperson/eperson-data.service';
 import { cloneDeep, debounce } from 'lodash';
 import { ANONYMOUS_STORAGE_NAME_KLARO, klaroConfiguration } from './klaro-configuration';
 import { Operation } from 'fast-json-patch';
+import { getFirstCompletedRemoteData } from 'src/app/core/shared/operators';
+import { ConfigurationDataService } from 'src/app/core/data/configuration-data.service';
 
 /**
  * Metadata field to store a user's cookie consent preferences in
@@ -52,6 +54,7 @@ export class BrowserKlaroService extends KlaroService {
     private translateService: TranslateService,
     private authService: AuthService,
     private ePersonService: EPersonDataService,
+    private configService: ConfigurationDataService,
     private cookieService: CookieService) {
     super();
   }
@@ -63,6 +66,15 @@ export class BrowserKlaroService extends KlaroService {
    *  - Add and translate klaro configuration messages
    */
   initialize() {
+    this.configService.findByPropertyName('google.analytics.key').pipe(
+      getFirstCompletedRemoteData(),
+      catchError(this.removeGoogleAnalytics())
+    ).subscribe((remoteData) => {
+      // make sure we got a success response from the backend
+      if (!remoteData.hasSucceeded) {
+        this.removeGoogleAnalytics();
+      }
+    });
     this.translateService.setDefaultLang(environment.defaultLanguage);
 
     const user$: Observable<EPerson> = this.getUser$();
@@ -253,4 +265,12 @@ export class BrowserKlaroService extends KlaroService {
   getStorageName(identifier: string) {
     return 'klaro-' + identifier;
   }
+
+  /**
+   * remove the google analytics from the services
+   */
+  removeGoogleAnalytics() {
+    this.klaroConfig.services = klaroConfiguration.services.filter(config => config.name !== 'google-analytics');
+    return this.klaroConfig.services;
+  }
 }