Update issue templates

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug report
+about: Create a report to help us improve
+
+---
+
+Hi! Thanks for using JupyterHub.
+
+If you are reporting an issue with JupyterHub, please use the [GitHub issue](https://github.com/jupyterhub/jupyterhub/issues) search feature to check if your issue has been asked already. If it has, please add your comments to the existing issue.
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Desktop (please complete the following information):**
+ - OS: [e.g. iOS]
+ - Browser [e.g. chrome, safari]
+ - Version [e.g. 22]
+
+**Additional context**
+Add any other context about the problem here.
+
+- Running `jupyter troubleshoot` from the command line, if possible, and posting
+its output would also be helpful.
+- Running in `--debug` mode can also be helpful for troubleshooting.