Rework message to make it more useful, more businesslike, not expose author's email by default.

dspace-api/src/main/java/org/dspace/app/requestitem/RequestItemEmailNotifier.java

@@ -178,7 +178,7 @@ public class RequestItemEmailNotifier {
         Email email = Email.getEmail(I18nUtil.getEmailFilename(context.getCurrentLocale(),
                 "request_item.granted"));
         email.addArgument(ri.getReqName()); // {0} requestor's name
-        email.addArgument(ri.getItem().getID().toString()); // {1} URL of the requested Item
+        email.addArgument(handleService.getCanonicalForm(ri.getItem().getHandle())); // {1} URL of the requested Item
         email.addArgument(ri.getItem().getName()); // {2} title of the requested Item
         email.addArgument(grantorName);     // {3} name of the grantor
         email.addArgument(grantorAddress);  // {4} email of the grantor

dspace-server-webapp/src/main/java/org/dspace/app/rest/utils/ApplicationConfig.java

@@ -27,7 +27,7 @@ import org.springframework.context.annotation.Configuration;
 // bean which is in the scope of both will be duplicated.  dspace-services makes
 // its context the parent of this one.  If a bean is explicitly configured in
 // the parent, it won't be so configured in this context and you may have
-// trouble.  IOW be careful what you add here.
+// trouble.  Be careful what you add here.
 @ComponentScan( {
     "org.dspace.app.rest.converter",
     "org.dspace.app.rest.repository",

dspace/config/emails/request_item.granted

@@ -11,16 +11,16 @@
 #set($subject = 'Request for Copy of Restricted Document is Granted')
 Dear ${params[0]}:
 
-In response to your request I have the pleasure to send you in attachment a copy of the file(s) concerning the document:
+Your request for a copy of the file(s) from the below document has been approved by ${params[3]}.  You may find the requested file(s) attached.
 
-  ${params[2]}
-  ${params[1]}
-
-of which I am an author.
+    ${params[2]}
+    ${params[1]} 
 #if( $params[5] )
 
+An additional message from ${params[3]} follows:
+
 ${params[5]}
 #end
 
 Best regards,
-${params[3]} <${params[4]}>
+The ${config.get('dspace.name')} Team